Based on your requirements, we've identified HubSpot's Knowledge Base as the perfect solution for your interactive guide to the Phoenix Rise system.
Here's why the HubSpot Knowledge Base is the ideal solution for GEMS:
- Unlimited Users and uncapped traffic
- Complete flexibility in terms of content - text, videos, images, tables, audio etc
- Easy to link between different content pieces within the platform and direct to the Phoenix Rise system.
- Secure and restrictive access options - keep you content public or make it private for selected users
- Powerful search system that will save your users time when searching for a specific solution. All searches are recorded to help guide you to create more specific content if required.
- Logic based system allows you to categorise content in a specific order with sub-categorisation options available
- Track usage by user. Understand how users are using the system, what content are they searching for and using.
- User ratings for each page allows you to measure and understand how helpful a page / or specific content is to a user. If ratings are low, we can improve the content.
- The platform powers one of the largest Knowledge Bases in the world - Hubspot, which receives millions of visitors each month. Click on the link to see the HubSpot Knowledge Hub in action.
- As a Saas company with over 600 full time developers, the Knowledge Hub will be constantly refined at no additional cost providing longevity, even as technology evolves.
- The platform is hosted on the cloud using HubSpot's cloud infrastructure