Nexa works with clients from across the world. When working with international clients, it's important that we support them to service internal stakeholders to allow them to perform better.
Requirements
Our client is an international provider of Private Wealth Management services, with offices in Bahrain, Kingdom of Saudi Arabia, UK, USA and Switzerland.
The scope of the project was to help internal stakeholders learn more about the business, key services, how to navigate through internal systems and processes.
Solution
Nexa proposed a solution based around HubSpot technology, content creation and videos that showed employees simple, step-by-step solutions to their daily tasks and also complex technical requirements that may arise from time to time.
The solution was designed to save time and reduce frustration, while empowering employees to take learning and training into their own hands. The solution also reduced lost time within the business.
The screenshots below are directly from the platform:
1 - Restrictive access means only registered users can have access to the system and content.
-1.png?width=688&name=Screen%20Shot%202021-05-19%20at%2014.40.12%20(1)-1.png)
2 - Specific content was created for different internal teams
-1.png?width=688&name=Screen%20Shot%202021-05-19%20at%2014.42.32%20(1)-1.png)
3 - Subcategories allowed easy navigation for each tutorial
-1.png?width=688&name=Screen%20Shot%202021-05-19%20at%2014.41.29%20(1)-1.png)
4 - Tutorials can use any type of media from images, videos and animations to help showcase product features in an easy to use way.
-1.png?width=688&name=Screen%20Shot%202021-05-19%20at%2014.59.46%20(2)-1.png)